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In our calendar, you can find all the events organised or sponsored by the EU-Japan Centre, as well as other events related to EU-Japan relations.
21/09/2009 - Brussels, Belgium
Key to a future success - "Customer Satisfaction"
How to Profit from Customer Focus (when times are tough) (Business Seminar)
Date of Event: 21 September 2009
Venue:
Agenda
Registration
Registration deadline: 10 September 2009
Fee: 25€ for BJA members, 40€ for non BJA members
Any inquiries? Contact BJA:
Tel:+32 2 644 14 05
Organised by:
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When times are tough, clients and customers become even more critical and demanding of their suppliers. But at the same time, these suppliers and companies have less resource available to them to respond to this increased pressure. To meet this challenge, companies need to look beyond budgetary constraints and corporate or cultural biases. Instead, business leaders need to understand how critical customers and clients are to their business, and how far the company is prepared to go in meeting their needs.
This business seminar focused exactly on this challenge.
